Monday, December 9, 2019
[Read all...]
spacer
Customer Appreciation
*** "I especially like tackling the hard solos because you can readily hear the improvement in speed and ability and adjust mTrax to "push" ..."

*** "I can't tell you enough how wonderful your product is! I have used it the last week, and I am making great progress with songs I am practicing. ..."

*** "Thank you very much!!! I love the program, the others don’t even come close!"

*** "I really love this program, all my students use it. Thanks again for a super program!"

*** "P.S. I've been using the trial and it's an amazing product!"

[Read all...]

Feature Poll
What Is Your Favorite mTrax Feature? [Hover options for more detail]

















Instrument Poll
What is your favorite musical Instrument?















Thread: Problems with mTrax / Where is my mTrax Application?

Where is my mTrax Application?

I have used mTrax on Windows7 which I updated to recently.  Today I went to use it and it will not work!  It shows on the menu bar as running but it will not come up when I click on the icon!!

-- 1/26/2010 7:00:53 PM: post edited by centralscrutinizer.





Re: Where is my mTrax Application?

Hey Mary,

 I am glad we were able to fix this on your computer over the phone. You are the third person to mention this problem. One user googled the problem and said this appeared to be a Microsoft problem, more so than a mTrax problem. Nevertheless, I'll be monitoring this closely and release a fix as soon as possible.

Here are the steps for the workaround:

  • Make sure mTrax is closed.
  • Using Windows Explorer, navigate to C:\Users\<username>\Documents\TerraSofta\mTrax\_AppData.
  • Locate and Delete the following file: DockMaster.dat

For some reason, this file may get corrupted on some systems.

 

Depending on your Operating system and settings, it is possible to bring back mTrax by right-clicking the mTrax icon that appears on the desktop status bar once the app has started. this status bar has your Start button on the left side of it. Upon right-clicking the mTrax icon a popup menu will show; if one of the options is 'Restore' or 'Maximize', click it, it should bring back mTrax.

 

Thank you

 

 

 

-- 1/26/2010 7:18:44 PM: post edited by centralscrutinizer.





Re: Where is my mTrax Application?
Great!!



Thread Closed This thread has been closed
Login
 
 

 


spacer